Highlands Ranch Patient Information

Everything you need to feel prepared and confident for your visit — from new patient forms to insurance details.

New Patient Forms

What to Expect on Your First Visit

From the moment you arrive, your experience is designed to keep you comfortable and informed every step of the way.

Complete Forms

Fill out patient registration and medical history forms online or arrive 15 minutes early.

Insurance Verification

We’ll confirm your insurance coverage and explain how your benefits apply to your visit.

Comprehensive Exam

Dr. Zabel will perform a thorough examination and discuss your oral health.

Treatment Planning

We'll create a personalized treatment plan tailored to your needs and budget.

Schedule Your First Visit

Patient Froms (download/print)

Insurance & Payment Options

We accept most major insurance plans and offer flexible payment options to make quality dental care accessible to everyone.

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Most major insurance plans accepted
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CareCredit financing available
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Flexible payment plans
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Cash, credit, and HSA accepted

View Payment Options

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Secure Payment Portal

Pay your bills online securely and conveniently through our patient portal.

Access Payment Portal

Frequently Asked Questions

Here are answers to some of the most common questions patients have about visiting Highlands Ranch Dental Care.

General & First Visit Questions

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What should I expect at my first appointment?

Your first visit will include a comprehensive exam, digital X-rays if needed, and time with the doctor to discuss your dental health, goals, and any questions you may have.

How do I fill out new patient forms?

You can complete our secure patient registration forms online before your visit, or fill them out in the office when you arrive.

Do I need to arrive early for my appointment?

If you’ve already filled out your forms online, you can arrive right at your appointment time. If not, we recommend arriving about 10–15 minutes early to complete paperwork.

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How long will my first appointment take?

Most first visits last about an hour, giving us enough time to thoroughly evaluate your oral health and answer any questions.

What should I bring with me to my first visit?

Please bring a photo ID, your dental insurance card (if applicable), and a list of any medications you are currently taking.

Can I schedule a cleaning at my first visit?

In many cases, yes—if your exam and X-rays show your gums and teeth are healthy, we’ll complete a cleaning during your first appointment. If additional care is needed, we’ll schedule a follow-up visit.

Scheduling & Appointments

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How do I schedule an appointment?

You can call our office @ (303) 470-0017 during business hours or request an appointment online, and our team will confirm a time that works best for you.

What is your cancellation or rescheduling policy?

We kindly ask for at least 24 hours’ notice if you need to change or cancel your appointment so we can offer that time to another patient.

Do you offer same-day or emergency appointments?

Yes, we do our best to accommodate urgent needs and dental emergencies with same-day availability whenever possible.

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How often should I schedule dental checkups?

Most patients benefit from visiting every six months for a cleaning and exam, though your dentist may recommend a different schedule based on your needs.

Can I book appointments for my whole family at once?

Yes, we’re happy to schedule multiple family members back-to-back or at the same time when possible to make your visits more convenient.

Do you send reminders for upcoming appointments?

Yes, we provide phone, text, or email reminders before your appointment so it’s easy to keep track of your visit.

Insurance & Payments

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Do you accept my insurance?

We work with many major dental insurance providers and are happy to help you understand your coverage. Please contact our office to confirm your specific plan.

Dental insurance companies we work with:

Delta Dental
Guardian
Humana
Metlife
Ameritas
Cigna Dental
Principal
Aetna
Anthem
GEHA

Will you help me file insurance claims?

Yes, our team will file claims on your behalf and assist with any questions about maximizing your benefits.

What if I don’t have dental insurance?

You can still receive care at our office, and we offer flexible payment options to make dentistry affordable without insurance.

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What payment options are available?

We accept cash, checks, and all major credit cards for your convenience.

Please note: Payment is due at the time of service.

Do you offer financing or payment plans?

We offer flexible payment plans through third-party providers such as Care Credit, ensuring you can access the dental care you need without financial stress. Explore our interest-free financing options today.

Flexible Payment Plan: Pay a portion up front, and the rest over an agreed upon time period.
1. No interest flex plan: Pay in a short time frame and receive no interest charge.
2. Low interest flex plan: Pay off your bill over a longer period of time with low interest.
Cash Discount: Pay upfront with cash and receive a discount.
Check or Credit Card: Always accepted.

CareCredit: Apply online (www.carecredit.com) or in our office.

When is payment due for my treatment?

Payment is typically due at the time of service, unless other arrangements have been made in advance.

Comfort & Safety

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Do you offer options for patients with dental anxiety?

Absolutely. We take time to explain every step of treatment, provide a calming environment, and can discuss sedation options if needed.

What technology do you use to make treatments more comfortable?

Our office uses modern tools such as digital X-rays, intraoral cameras, and advanced imaging systems to provide precise, comfortable, and minimally invasive care.

How do you ensure infection control and patient safety?

We follow strict CDC and OSHA guidelines for sterilization and infection control, using advanced equipment and protocols to ensure a safe environment for every patient.

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Can I bring someone with me to my appointment?

Yes, you are welcome to bring a friend or family member with you to help you feel comfortable and supported during your visit.

Is your office accessible for patients with special needs?

Yes, our practice is designed to be accessible, and our team is happy to accommodate patients with mobility or sensory needs.

How do you make children feel comfortable during visits?

We use a gentle, patient-centered approach, explaining treatments in kid-friendly terms and creating a positive, stress-free experience.

Aftercare & Instructions

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Where can I find post-treatment or home care instructions?

We provide detailed instructions at the end of your visit, and you can also access common aftercare guidelines on our website.

Who do I call if I have questions after my procedure?

You can call our office during business hours, and if it’s after hours, our voicemail will provide instructions for reaching the on-call dentist.

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What should I do if I experience pain or swelling after treatment?

Some discomfort is normal, but if you experience severe pain, swelling, or anything unexpected, please contact us right away.

How soon can I return to normal activities after a dental procedure?

It depends on the type of treatment—many patients can resume normal activities the same day, while others may need a short recovery period. Your dentist will give you specific guidance before you leave.

Absolute best! Dr Zabel and her team are professional, precise and excel in every way. Highly recommend for any and all dental work. Caring, friendly and inviting atmosphere!

Melanie Plourde

"The staff was amazing and the quality of the work was incredible. The Follow up on work that was done and everything was quite the nice change from the last dentist I saw. Plus they made me do comfortable during my procedure I was all snuggled in while watching a movie :)"

Kendra Rostvedt

Always very caring and detail oriented. They use the latest technology and make the visit as comfortable as possible. Dr. Zabel has been my dentist for 25+ years and I couldn't recommend her any more highly. Simply the best!

Adam H.